The Growth Group
Growth Institute (Pty) Ltd
Trading through Student Skills 4 Life
Effective date: 26 October 2026
1. Introduction
The Growth Group respects your privacy and is committed to protecting your personal information in accordance with South Africa’s Protection of Personal Information Act (POPIA) and other applicable legislation.
This policy explains how we collect, use, store, share and protect personal information when you visit our website, purchase educational resources, register for workshops or communicate with us.
2. Information We Collect
Depending on your interaction with us, we may collect:
- Your name and surname.
- Email address and contact details.
- School, educational or employment information relevant to a workshop.
- Workshop registrations, attendance and purchase records.
- Information you voluntarily provide through enquiries, registration forms and feedback.
- Limited technical information collected through our website and service providers.
Payments are processed through third-party payment providers. We do not intentionally collect or store customers’ complete payment-card details.
3. How We Use Your Information
We process personal information for legitimate educational and business purposes, including:
- Registering participants for workshops and training programmes.
- Delivering purchased digital products and learning resources.
- Communicating workshop arrangements, schedules and updates.
- Responding to enquiries and providing customer support.
- Maintaining appropriate financial and administrative records.
- Improving our educational services through feedback and evaluation.
- Meeting applicable legal and regulatory obligations.
We collect only information reasonably necessary for the relevant purpose.
4. Marketing Communications
We primarily use customer contact details to administer purchases, registrations and educational services.
From time to time, we may inform customers about related educational programmes, such as inviting previous Study Skills participants to consider a World of Work workshop.
We will send electronic marketing communications only where permitted by POPIA, including where appropriate consent has been obtained or the existing-customer provisions apply.
Where marketing consent is requested, it will be optional and separate from the purchase or registration process.
Recipients may opt out of marketing communications at any time, without charge.
5. Information Relating to Children
Some of our educational programmes involve school learners under the age of 18.
We recognise that children’s personal information requires additional protection under POPIA.
Where required, we obtain appropriate consent from a parent or legal guardian or rely on another lawful authorisation before processing children’s personal information.
We limit the collection and use of children’s information to legitimate educational and administrative purposes.
We do not use children’s personal information for unrelated marketing without an appropriate lawful basis.
6. Third-Party Service Providers
We use external service providers to operate our website, deliver educational services and process purchases.
These may include:
- WordPress.com: Website hosting and contact forms.
- Payhip: Digital product sales and workshop registrations.
- Paystack and PayPal: Payment processing, where applicable.
- Google services: Online meetings, email and administrative activities.
These providers may process personal information on our behalf or as independent service providers, subject to their applicable privacy arrangements.
Some providers may process information outside South Africa. Where applicable, we take reasonable steps to ensure that cross-border transfers comply with POPIA.
We do not sell customers’ personal information.
7. Information Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration and disclosure.
These measures include appropriate account access controls, password protection and the use of reputable service providers.
No electronic system can be guaranteed completely secure, but we aim to identify and address security risks appropriately.
8. Information Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or as required or permitted by applicable law.
Financial and transaction records may be retained for statutory accounting and tax purposes.
When information is no longer required, we will securely delete, destroy or de-identify it, where appropriate and legally permissible.
9. Your Privacy Rights
Subject to applicable law, you may:
- Ask whether we hold personal information about you.
- Request access to your personal information.
- Request correction of inaccurate or outdated information.
- Request deletion of information where legally appropriate.
- Object to certain processing activities.
- Withdraw consent where processing is based on consent.
- Opt out of direct marketing.
Requests can be submitted using the contact details below.
You may also lodge a complaint with the Information Regulator of South Africa.
10. Cookies and Website Information
Our website and its service providers may use cookies or similar technologies for essential website functions, security and performance.
Where additional cookies or tracking technologies require consent, we will seek that consent as applicable.
You can manage cookies through your browser settings and any cookie preferences made available on our website.
11. Changes to This Policy
We may update this Privacy Policy when our services, business practices or legal obligations change.
The latest version will be published on our website with an updated effective date.
12. Contact Details
For questions, privacy enquiries or requests concerning personal information, please contact:
The Growth Group
Growth Institute (Pty) Ltd
Email: jacques@tggicb.com
Website: https://thegrowthgroupsa.com
You may also contact the Information Regulator of South Africa through its official website: https://inforegulator.org.za
